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NEW YORK -- Will the third installment of Xbox's Halo game be able
to rise up and vanquish the trio of mighty
entertainment franchises—Spider-Man, Shrek and Pirates
of the Caribbean—to be crowned king of entertainment for 2007?
If Chris DiCesare has his way, legions of Clapton wannabes
will still be trying to master Guitar Hero long after the last
bucket of popcorn is served at the multiplex.
DiCesare, director of creative marketing at Xbox, predicted
Halo 3 would surpass rival blockbusters-to-be in the "summer of threequels"
during the April 26 Industry Insights Summit in Napa, Calif., which
wrapped just as Spidey-Mania hit New York on its way to a record 4,252+
screens. The two-day conference, produced by The L.A. Office consultancy,
saw some 120 attendees from entertainment and marketing circles gather
(inside a wine cave for the most part) to swap ideas on creating brand
excitement and sustaining relationships with customers. (For a PDF
with photos and an insider's look at the conference, click HERE.)
In an event accented by giveaways and other bids
for awareness among execs who frequently run sweepstakes and promos,
brands representing Nike, Yahoo!, ESPN, Unilever, Kodak and W Hotels
shared issues and challenges between talks on loyalty programs, the
staying power of sustainability and Gen Yers hooked on the "pass-along
power" of code-sharing secrets.
Yet candid competitive assessments were
few as many agreed that a rush to certain tactics—social networks, anyone?—not
only create clutter but have varying degrees of ROI. "I hope all ships rise to
the top," said Drew Buckley, gm of Yahoo! Studios in Santa Monica, Calif., on the
flood of brands seeking online entertainment ties, "but I want to make sure people
approach expectations appropriately." Yahoo! counts 50 million unique monthly visitors,
roughly 20 million of them ages 13-34, to its TV, movies, games and music sites.
The rise of social networks is part of a trend known as "beehiving," or gathering
consumers in alternative, tight-knit communities to counter the fragmentation and
alienation felt in real life, noted Iconoculture strategist Jonathan Steuer. But in
reality, many "club" members only focus on freebies.
Frequent-flier efforts may have waned, but Layton
Han, co-president at My Points.com, San Francisco, said it's important to think global
and "understand where your customer fits in." Would they prefer $500 in cash, or tickets
to see The Police reunite in concert? High-perceived value rewards are key to ensuring
members stay motivated, he added, citing Air Miles from Canada and Harrah's Casino as
standouts. Upromise, the college-savings program recently purchased by Sallie Mae, has
also created a "great halo effect."
“More often, the content side goes out
to the packaged [product] side,” Goldberg said. “But
you get a title like Shrek 3, and people know it’s going
to be big and they call us.”
Gaming/Tech: Power Up
Though Microsoft played "catch-up" to Nintendo and Playstation,
Xbox now counts 24 million gamers through its various platforms. "Feed the core and amplify the masses,"
was the team's mantra, said DiCesare. Xbox is a huge distributor of hi-def content and extended its
franchise via a $3.99 game offering promoted at Burger King last year.
In the mobile space, brands need to be mindful of where and how they
reach users, noted Steuer, given that many consider phones as real appendages. "Think of it as physical
contact. Be careful you're being respectful of people's personal space," he said.
Getting past cell phone carriers' "walled gardens" that segregate users
also is a big challenge. Steuer pointed to McDonald's as one brand thinking smartly: it reached out to night
owls by distributing mobile coupons that were only redeemable between 9 p.m. and 4 a.m.
Sports: Life is a Fan Fest
Nike's market is split between traditional sports and snow and skate options
favored by younger demos. But some sports garner so much global interest, there are no clear borders, said Sarah
O'Hagen, gm for Nike's Western region. Manchester United, for example, counts 11 million fans in the U.K., but
16 million in Asia. "The soccer-crazy kid is different than the woman working out in a gym, but without youth
we're nothing," O'Hagen said. That's left Nike championing causes from Lance Armstrong to its own "Run Like a Girl"
women's marathon in San Francisco. The payoff? One million kids from Brazil to London were united by "Jogo Bonito,"
the world's largest soccer chain staged online during last year's World Cup.
Travel: Go East!
China and India are breakout markets for tourism, what with the Beijing Olympics
and Shanghai World Expo on tap for 2008. India alone will add 900,000 rooms by 2012, creating opportunities for franchises
to stretch globally. Travel marketers looking to attract wealthy boomers are focused on providing more one-of-a-kind "wow"
experiences, said Carlos Becil, senior director of brand marketing at W Hotels, such as a chance to go "diving with chef
Jean Georges [Vongerichten], then have him cook you dinner." Other growth ideas: finding ways to help visitors "stay young
and look young" with anti-aging products.
Packaged Foods
Aiming to head off a crackdown on ads in the face of obesity concerns, Big Food is dialing
up nutritional aspects via labels and messaging. "We're either reformulating products or adding things to them for functional
benefit," said Stephanie Kovner-Bryant, senior integrated marketing manager at Unilever, which has removed tons of transfats,
sodium and sugar from products. She hyped new "Eat Smart, Drink Smart" labels, 100-calorie pack snacks, Lipton Sides with whole
grains, Wishbone salad spritzers, Skippy Natural Peanut Butter, Hellmann’s Canola Oil mayo and Slim-Fast as examples. Joining
that list are Unilever's portion of the Best Life food line hyped by Oprah's trainer, Bob Greene, which is getting a rare co-promotional
push with General Mills at Kroger, along with Promise Active, billed as a "cholesterol-reducing" margarine.
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